Orders

In Prezzee Business, an order can include a variety of different retailers, card designs, card denominations and recipients. Creating and managing your orders in Prezzee Business is fast and easy. With Prezzee Business, you have the option of using Prezzee to deliver your gift cards, alternatively we can provide you with a list of gift card links (URLs) that you can send to the recipient directly. 

When you send gift cards via Prezzee, you can...

  1. Track the delivery of the gift email
  2. Save time because you don't need to send gift email individually
  3. Resend the gift email if the gift card has not been claimed
  4. Use the beautifully designed Prezzee email templates
  5. Personalise the gift card with a gift message

 

Send Gift Card Via Prezzee (Buy and Send)
To create a new order and send gift card via Prezzee, please follow the below steps. 

  1. On the home page click Buy & Send or go to Orders, click +New Order and Buy & Send
  2. Select card, denomination of card value, quality and click Next 
  3. Select a Greeting Card, enter your gift message in Preview and click Next.
    For more information on displaying your company logo, see article Account & Organisation
  4. Enter your recipients, or upload a CSV file containing the details of your recipients. Please ensure the correct format is followed
  5. Review the cards in Summary and click Add To Order
    To add more cards to the order, click Add More Cards and repeat the above steps
    To change the sender, simply click Sender and select the desired sender. The sender will appear on the gift email.
  6. Once you have added all the cards, click Proceed To Payment

Once payment has been completed, the gift cards will be sent out and you can track the delivery status of the gift card in Gifts.

Buy & Send Delivery Flow

buy_and_send.png

 

Send Gift Card Links By Yourself (Purchase Cards)
To purchase gift cards and send the gift cards yourself, please follow the below steps. 

  1. On the home page click Buy & Send or go to Orders, click +New Order and Buy & Send
  2. Select card, denomination of card value, quality and click +Add cards to order 
  3. To add more cards to the order, click +Purchase Cards and repeat the above steps
  4. Once you have added all the cards, click Proceed To Payment

Once payment has been completed, you can access and download the gift card URLs in your Prezzee Business account. Simply log-in, click on Orders, you will see an export button next to your Order, click on Export, choose file format and download cards to your computer.
Once the gift card URLs have been acquired, you will need to copy & paste onto your own email the URLs in this file individually to each recipient for them to receive the gift card. Please see below example of the exported gift card

SKU Denomination CardNumber Pin Theme OrderNumber URL
Name of the retailer Value of the gift card Card Number Pin number of the card (optional) Gift Card Design The order in which this gift card belongs to The link the recipient use to receive this gift card
Example
Myer 100 627312341234123412 9991 Myer (mygiftcard) 13579 https://www.prezzee.com.au/card/jj12lk3-a977-43f226-958d-nekjh231h23/view/
Prezzee 250 17230328190389012 1234 Prezzee Card (red) 13588 https://www.prezzee.com.au/card/fyyh23h-a977-hk53213-w321-saa78sdad/view/

 

Purchase Cards Delivery Flow

purchase_cards.png

 

Manage Orders
To view draft and existing orders, go to Orders.

To edit a draft order, follow the below steps. 

  1. Go to Orders and click Edit in Actions for the order that you like to edit
  2. To discard existing selection of cards, click 
    Or to edit existing selection of cards, click . Once all the updates have been made, click Update This Batch

To complete payment for an order, simply click Pay Now. For more information in payment, see article Payment.

To discard a draft order, follow the below steps. 

  1. Go to Orders and click Edit in Actions for the order that you like to discard
  2. Click Discard order
  3. Confirm and click Yes, discard this order

To search for a specific order, simply type a keyword into Search.

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