Frequently Asked Questions
Buy & Send FAQ
- Where is my bonus gift card?
- The recipient has not received the gift card?
- What happens if I sent the gift card to the incorrect email address?
- Will I receive a tax invoice?
- I have created a second account by accident. What do I do?
- Why do I see an extra $1.00 or a $0.00 charge on my bank statement? See all 12 articles
Receiving Card FAQ
- Do I need internet to access my Prezzee wallet?
- Will I be notified when my friend has opened their Prezzee?
- What’s the best way to protect my Gift Cards in the Prezzee wallet?
- What do I do if my Phone is stolen, lost or damaged?
- How is my information kept secure?
- Will a friend know if the Gift Card I sent them has been Re-Gifted? See all 9 articles