Help Centre
Prezzee
- ★ Your Pick Smart eGift Card
- ★ My Account - Change Email and Contact Number
- ★ Prezzee Smart e-Gift Card - Multi Swap
- ★ Schedule Delivery
- ★ Prezzee Smart eGift Card
- ★ Receiving Your eGift Card
Prezzee Business
- Do you have a groceries-only card?
- How can we send cards if we don’t have an email?
- Can I print smart cards?
- What are the payment options?
- Where can the smart card be used?
- Do you offer pre-paid visa cards
Top 10 eGift Cards
Troubleshooting
- ★ Why was my order unsuccessful?
- ★ Order In Review
- ★ Redeeming Your Caltex Card
- Cannot Locate "You've received a Prezzee!" Email
- Phone App Issue
- Reset Password
Contact Prezzee
Frequently Asked Questions
Prezzee International
Buy & Send FAQ
- Where is my bonus gift card?
- The recipient has not received the gift card?
- What happens if I sent the gift card to the incorrect email address?
- Will I receive a tax invoice?
- I have created a second account by accident. What do I do?
- Why do I see an extra $1.00 or a $0.00 charge on my bank statement?
Receiving Card FAQ
- Do I need internet to access my Prezzee wallet?
- Will I be notified when my friend has opened their Prezzee?
- What’s the best way to protect my Gift Cards in the Prezzee wallet?
- What do I do if my Phone is stolen, lost or damaged?
- How is my information kept secure?
- Will a friend know if the Gift Card I sent them has been Re-Gifted?