Refunds, cancellations and replacement gift cards

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Buying a Prezzee Gift Card means you're agreeing to our Terms of Sale. Please make sure you review these terms before making a purchase -- please note that these terms up subject to change. Once a gift card has been redeemed to a specific brand or retailer it will be subject to the merchant's own terms.

  • Availability & Price: Gift Cards are subject to availability, and prices can change without notice. The price is locked in when you place your order.
  • Brand terms: We sell cards from different brands, and their rules and expiry dates apply to the card you buy. Once the card is converted to that brand you will be subject to their terms. 

    To view the terms and conditions of your gift cards 

    1. Log in to your Prezzee account

    2. Navigate to your Prezzee Wallet 

    3. Select the 3 dots in the top right hand corner of the gift card.

    4. Select 'Read the terms and conditions'.

     

If you have any further questions, please contact us.

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