What’s the best way to protect my Gift Cards in the Prezzee wallet?

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The Gift Cards in your Prezzee Wallet are already protected by your account username and password.  

If you choose the Remember Me option when logging into the iOS or Android apps your Prezzee Wallet will also be protected by Touch/Face ID (on iOS) or a Passcode that you will be asked to create (on Android).

Of course, the best and most secure way to protect your access to Gift Cards through the apps is to put a passcode on your device.

To set up a passcode for an Apple iPhone, follow the below steps. 

  1. Go to Settings
  2. Touch/Face ID & Passcode
  3. Enable Touch/Face ID for iPhone Unlock
  4. Turn Passcode On
  5. Require Passcode to be set to Immediately

For more support information on Apple iPhone, please visit www.apple.com/support/iphone

 To set up a passcode for an Android phone, follow the below steps.

  1. Go to Settings
  2. Security
  3. Screen lock
  4. Select Pattern, Pin, or Password
  5. Setup the preferred method of locking the device

Extra protection for your card details on Android:

Before we show your secure card details (such as your card number, PIN or barcode) in the Prezzee app on Android, we'll ask you to enter a one-time code sent by SMS to the mobile number on your account. The text comes from "Prezzee" and the code is valid for 5 minutes.

You'll be asked for a code:
• the first time you open your card details on a device
• when you use a new device
• after you log out or reinstall the app

This helps make sure only you can see your card details.

For more support information on Android phones, please visit https://support.google.com/android/

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