How do I redeem my Uber Eats eGift?

For Uber Eat’s tips on how to pay with an eGift card, check the instructions below.


For iPhone Users
1. Open your Uber Eats app
2. Tap the Account icon at the bottom right of the main screen.
3. Tap "Wallet" then "Add Payment Method"

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4. Select "Gift Card" and enter your code into the "PIN/Gift Code" section

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Please note, your Uber Eats gift card will be automatically applied to your next transaction, even though this may not be specified in your payment window/screen.

 

For Android Users
1. Open your Uber Eats app
2. Tap the Account/Profile icon at the bottom right of the main screen.
3. Tap "Payment" then "Add Payment or redeem gift card"

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4. Select "Gift Card" and enter your code into the "PIN/Gift Code" section

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Please note, your Uber Eats gift card will be automatically applied to your next transaction, even though this may not be specified in your payment window/screen.

IMPORTANT: If you experience any issue redeeming it via Uber App, please sign-in to your account via a laptop/desktop browser. Go to ubereats.com/au and follow Account>Wallet>Add payment method>Gift Card then add the code.

Did you get an error that looks like this? 

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You may be trying to add your eGift card into the vouchers section. Please tap the Account/Profile icon at the bottom right of the main screen, the tap "Payment" then "Add Payment Method" and select "Gift Card"Then you just need to enter your code into the "PIN/Gift Code" section

Did your alternative payment method get charged for the whole order? 

This usually happens if your order total is more than the value of your Uber Eats eGift

Uber Eats may place an authorisation holds on your account for the following reasons:
- When a payment method is newly added or unused for several days.
- At the start of a order, converted to a charge for the final order value once the order is completed. (Your receipt will reflect the correct amounts charged to each payment method.)
- Authorisation holds should be voided from your payment method within a few business days, depending on your bank's policy. If you would like to confirm a specific item on your statement, please contact your bank directly.

https://help.uber.com/riders/article/why-is-there-a-pending-charge-on-my-payment-account?nodeId=320f2eca-45b7-4b80-ae15-df7edc6d87b1

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