Resend a Gift Card or track your order

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Lost your Gift Email?

If you've lost your Gift email, put a typo in your email address, or would simply like to resend your Gift card, you can!

See the following for a step-by-step! 

 

How can I resend the gift card?

Gift cards will be sent to the same email address entered upon purchasing the gift cards.

Via My Orders through the Prezzee Account:

  1. Log in to your Prezzee Wallet.
  2. Click on 'My Account' then 'My Orders', look for the gift card you want to resend and click on 'View Order'.
  3. Select 'Resend Gift Card'.

Via Gift Tracker:

  1. Enter your Order Number (Prezzee or Afterpay).
  2. Select 'Resend Gift Card'.

Resend - Image.PNG

Can I update the recipient's email in the Gift Tracker?

Updating the recipient's email can only be done in case of a failed delivery.

  1. Enter your Order Number (Prezzee or Afterpay) in our Gift Tracker 
  2. Select ‘Update details’ and resend the gift card.

If you have any further questions, please contact us.

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