About Your Card
Your Weekend Max Mara Gift Card is a digital gift card that lives in your Prezzee Wallet. It can be used to shop at Weekend Max Mara using your iPhone or Android device.
How to Access Your Card
Your card is digital-only and can only be accessed through the Prezzee App. You cannot view or use this card on the Prezzee website.
You will need:
- A registered Prezzee account
- The Prezzee App installed on your mobile device
Activating Your Card
- Receive and decide: You may be given the option to Keep Card or Swap Card for another available option.
- Agree to Terms & Conditions: You will be prompted to accept the T&Cs. Once you proceed, the card cannot be cancelled or refunded.
- Done: Your card is activated and ready to use in your Prezzee Wallet.
Using Your Card
Where?: Instore at Weekend Max Mara stores.
1. Open your Prezzee Wallet
Find your card and tap "View"
2. Set up Tap to Pay
iPhone: Tap "Add to Apple Wallet"
Android: Tap "Set up Tap to Pay"
3. Pay in-store
iPhone: Open Apple Wallet, select your card, and hold your iPhone near the payment terminal.
Android: Open Prezzee Wallet, tap Tap to Pay, and hold your phone near the payment terminal.
Frequently Asked Questions
| What is the Weekend MaxMara Gift Card? | It's a digital gift card you can use at Weekend MaxMara. The card is accessed and managed through the Prezzee App. |
| How do I receive my card? | When you receive your card, you'll be prompted to either keep it or swap it (if swap is available for your card type). Once you agree to the Terms & Conditions, your card is activated and ready to use. Note: once activated, the card cannot be cancelled or refunded. |
| Where can I use my card? | Your card can only be used at Weekend MaxMara stores. Please check the Prezzee App for a full list of accepted locations. |
| Does the card cost anything to receive? | No. There is no fee to receive or activate your card. |
| Can I swap my card for a different one? | Yes, you can swap the card to a different brand but you can only swap it once during the activation. |
| How long is the card valid for? | The card is valid for 3 years from the date it was issued or swapped into. |
| Is the card physical or digital? | It is a digital-only card. There is no physical card. You access it exclusively through the Prezzee App. |
| What denominations are available? | Between $5 and $1,000, depending on the card program. |
| Can I top up the balance? | No. The card is non-reloadable. Once the balance is spent, the card cannot be topped up. |
| Does it support split payment in-store? | Yes, but dependant on the merchant terminal setup |
| Does it support split payment online? | No, unless the merchant offers split payments for card payment method |
| Does it support Google Pay or Samsung pay? | No. Please make payments via Prezzee App in Android |
| Can I access this card in my wallet at the Prezzee website? | No. Please access this card via Prezzee App |
| Do I need a Prezzee account? | Yes, you need a registered Prezzee account to access it via the Prezzee App. |
| How do I check my balance? | Open the Prezzee App, go to Wallet, and select your card to view the current balance. |
| How do I view my transaction history? | Open the Prezzee App, go to Wallet, and select your card to view a full transaction history. |
| What if a refund is owed to me? | Refunds are processed by the merchant and will appear automatically as a reversal or refund in your transaction history. |
| Can I use the card for multiple transactions? | Yes. The card supports multiple transactions until the balance is exhausted or the card expires. |
| What do I do if I have a problem with a transaction? | Contact our Customer Care team directly. They will investigate and coordinate with Weekend Max Mara to resolve the issue. See contact details below. |
Need Help?
If something doesn't look right with your card or a transaction please troubleshoot within the store first. If the issue remains unresolved after troubleshooting please reach out to our Customer Care team is here to help.
For disputes or transaction issues, please have your card details and transaction information ready when you reach out.
For more information about Weekend Max Mara Gift Card, you may visit their website here.