How to create your own Branded Card

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In this guide, we'll teach you how to create your own Branded Card with your own design from Prezzee Business.

Let’s get started!

When logged into Prezzee Business, access the Branded Cards feature by clicking on “Branded Cards” in the navigation bar at the top of the page. 

Or, if this is your first time logging in, you can select “Exciting! Show me”.


Unable to see the link? Fill out this form and we will get you access. Or you can always get in touch with your organisation’s Account Manager.

How do I start creating my Branded Card?

In the Branded Cards section, you can create your own Branded Cards or view past creations.

If this is your first time, simply select “Create a Branded Card” to create your very first Branded Card. If you need a refresher on how to do so, select “How to Use”.

If you already have Branded Cards created, select “Get started”.


How do I name my Branded Card?

In order to create your Branded Card, you will need to enter your display name which will appear on your card. Double check that what you’ve entered is correct and to your liking.

The display name you entered will be appended with “Smart eGift Card”. The annotation of “Smart eGift Card” helps our Customer Care team in providing the best support for you.

Remember, that once you have confirmed the display name, you will not be able to make any changes from within Prezzee Business.

If you need to make any changes or further customisations to your Branded Card, get in touch with us by filling out this form or contact your organisation’s Account Manager.

Next you will upload your Branded Card image. 


How do I add an image to my Branded Card?

You will need to upload your image that will appear on your card. 


By selecting “Upload image” you will be taken to the screen where you can crop and resize the image. Easily move the rectangle on the screen to crop, and use the slider to zoom in and out on it.


Ensure images are uploaded in JPG or PNG format. The recommended dimensions for the image are at least 452 pixels wide by 242 pixels in height for optimal viewing of your image on your Branded Card.

Remember, that once you have confirmed the image, and created your Branded Card, you won’t be able to make any further changes from within Prezzee Business. 

If you need to make any changes or further customisations to your Branded Card, get in touch with us by filling out this form or contact your organisation’s Account Manager.


Note: Navigating back or away from this page without creating your Branded Card will cause the display name and image to disappear and be lost.


Complete creating your Branded Card

Once you have finalised your Branded Card, select “Create my Branded Card” and watch the magic happen as our platform adds the finishing touches.


Viewing your newly created Branded Card

Once we’ve created your Branded Card, you’re all set to start sending it to recipients!
You will see a confirmation message with the display name, image and links.

Simply select “Start gifting” to start or resume your order from the Prezzee Business homepage. 


You will also find your Branded Card on the list of “Your Branded Cards”. 

By clicking on a Branded Card from this list, you will see certain card details. Including a unique reference, “Card ID”, for the Branded Card that can be used to bulk upload multiple recipients. 

Easily copy the “Card ID” and paste when you start an order. To learn how to bulk send, click here


Using your Branded Cards in your order

Once you start or resume your order, your Branded Cards will be available on the list of cards to select from when choosing a gift.


Frequently Asked Questions

I can access Branded Cards, however I’m unable to create them. How do I do so?

Get in touch with us here or with your organisation’s Account Manager and we can assist you with getting access to create your own Branded Cards.

I clicked on “Create My Branded Card”, however it wouldn’t let me. How do I proceed with creating it?

Both the display name (up to 32 characters in length) and uploading an image are required in order to create your Branded Card. Otherwise we will prompt you to complete them.

There are issues when I try to create my Branded Card

If you see an error message when trying to create your Branded Card, we’re experiencing technical issues at that time. Please try to create your card again at a later time. 

Alternatively, get in touch with us here or with your organisation’s Account Manager so that we can help you.

Can I zoom in/out and crop the space outside my uploaded image?

Yes, you will be able to zoom in/out when using the cropper tool to fit the size of the card design dimensions.

If the cropped area includes space outside the image, it should appear as white on the card design, as illustrated below.


I have uploaded my image but I would like to change it before creating my Branded Card

Click on the red icon in the top right corner of the card design preview after the image has been uploaded.


You will be presented with a prompt confirming if you’d like to proceed with removing it. Select “Yes, remove” to clear the image from the page so you can upload another image.


How do I make changes, or remove my Branded Card that I have created?

Get in touch with us here or with your organisation’s Account Manager and we can assist you with making further changes to your Branded Cards.

I already have existing Branded Cards that were created for my organisation. Will I be able to view them?

Yes, any Branded Cards already created for your organisation will appear in the list of “Your Branded Cards” on the Branded Cards section.

What is the maximum file size that can be uploaded for the branded card image?

We have tested the maximum file size for uploading an image up to 50MB and it works. However, loading the image may take a while. Consider uploading an image with a smaller file size.

After I upload my image, the background / entire design looks black. Why is it the case?

This occurs when the image uploaded has a transparent background. Ensure the image is opaque and has a non-transparent background in order to see it with the correct colour.

We hope this guide will be useful to you and your business! 

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