How do I delete my Prezzee account?

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We’ll be sad to see you go, but you can delete your Prezzee account by following these steps:


If you are an iOS, Android, or Web user:

  1. Go to ‘My Account’
  2. Choose ‘Account Details’
  3. Click on ‘Delete my account’
  4. Follow the prompts to complete the deletion process Once completing this process, your account will first be deactivated for 5 days, during which you can log back in and restore it.

    After 5 days, we’ll kick off the deletion process and within 5 additional days your account, related cards, and some personal data will be permanently deleted.
    Check out our Privacy Policy or Terms and Conditions to learn more.

    Make sure to print any remaining eGift Cards in your account before deleting it.

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Please contact us to delete your account if you are having any issues.

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