We’ll be sad to see you go, but you can delete your Prezzee account by following these steps:
If you are an iOS user:
- Go to ‘My Account’
- Choose ‘Account Details’
- Click on ‘Delete my account’
- Follow the prompts to complete the deletion process Once completing this process, your account will first be deactivated for 5 days, during which you can log back in and restore it.
After 5 days, we’ll kick off the deletion process and within 5 additional days your account, related cards, and some personal data will be permanently deleted.
Make sure to print any remaining eGift Cards in your account prior to deleting it.
If you are an Android or Web user:
Please contact us to delete your account.