Why did my password change in another region?
If you have accounts in multiple regions, you may notice that your password has changed in another region after you reset it.
This is expected because Prezzee now uses one email address and password across your profiles globally.
Why did this happen?
When you reset your password in one region, the change is automatically applied to all of your regional accounts.
For example, if you reset your password while using your New Zealand account, your password will also be updated for your Canadian account.
What should I do?
Simply use your new password when signing in to your other regional accounts.
You do not need to reset your password separately for each region.
Remember: If you have accounts in multiple regions, Prezzee supports one email and password across all of your profiles globally.
Still having trouble? No worries! Just get in touch with us, and we’ll help you out! Contact Prezzee Customer Care here.